By using the NowCompare.com.hk website and comparison facility you are agreeing to our terms and conditions, which are designed to allow us to deliver to you quotes for insurance cover and access to finance professionals via our website. If you do not agree to our terms of use, please do not use our website. If you need clarification about any of our terms of use or have any questions regarding our services, please contact us at: [email protected]. 

All insurance shall be arranged through licenced insurance companies.  NowCompare.com.hk is wholly operated by Alliance Insurance Services Ltd, a duly Licenced Insurance Broker Company subject to the scrutiny and regulation of the Insurance Authority of Hong Kong (IA) and holding licence number: FB1574.  

Any and all regulated advice which may be provided in relation to your enquiry shall be handled by duly licenced insurance brokers on behalf of Alliance Insurance Services Ltd.  In the event you wish to proceed to identify your coverage options, you will be informed of the specific Licenced Technical Representative (Broker) who has been assigned to provide advice to you on behalf of NowCompare.com.hk. Your decision to proceed with obtaining a proposal shall be considered to be acceptance of these terms and conditions.

In the event you have any questions over the use of this website, obtaining a proposal, the regulated advice received from your licenced broker via NowCompare.com.hk, please contact your licenced broker company immediately, or email [email protected]. 

NowCompare.com.hk displays publicly available and factual information which is collated and aggregated by Nowcompare.com, a fully independent insurance aggregator service, designed to save you time, money and the hassle of comparing insurance policies when it comes to taking out or renewing your policy. NowCompare.com works with the world’s leading insurance suppliers to bring you the best possible range of insurance policies. 

NowCompare.com.hk does not provide advice or recommendations through the display of factual information on our website, whether personal, financial, medical or otherwise. The information displayed on the NowCompare.com.hk website is collated and aggregated by NowCompare Ltd, with such information displayed to help provide you with the correct information to help you make an informed choice.  The information displayed is not sensitive to any specific requirements you may have, and should not be considered to be direct advice. It is recommended that you seek independent, specialist advice relating to your particular requirements before making any decisions based on the information provided on this website.

Any regulated advice which may be provided relating to your insurance coverage will be conducted by a Licenced Technical Representative (Broker) on behalf of NowCompare.com.hk, under the operation of Alliance Insurance Services Ltd, and in accordance with the Insurance Authority licence referred to above.

NowCompare Ltd is part of Alliance Group International Limited. However, NowCompare Ltd is a completely separate business and does not favour any brands. All product listings are completely unbiased.  All products are ordered by price and cover.

NowCompare.com.hk will use your information to provide a tailored quote, so it is important that all information is accurate to ensure the accuracy of the quote prepared by your Licenced Technical Representative (Broker). If you do not disclose all relevant facts, this could invalidate your cover. Upon receiving a quote, it is essential that you read all information carefully and check that it is correct. Neither NowCompare.com.hk nor the insurance supplier will check the information you provide before issuing a quote. If the information is incorrect or incomplete, this can result in your claim being rejected. It is important that you read the insurance providers conditions and documents, as the insurance company’s terms and conditions are not the same as NowCompare.com.hk´s terms and conditions.
Other licenced brokers are available within Hong Kong, and you are under no obligation to proceed with the regulated advice proffered by your appointed Licenced Technical Representative (Broker).  If you have any questions at all relating to your coverage, please contact us immediately via your appointed broker or by email to [email protected]. 

Your Responsibility

It is your responsibility to make sure that all personal details and information should be checked for errors on your insurance policy. Failure to alert the insurance company of any errors could invalidate your policy or render claims ineligible. 

NowCompare.com.hk does not accept any responsibility for checking information, or for any errors or omissions and information you fail to disclose to NowCompare.com.hk or the insurance company which results in the invalidation or non-payment of any claims. If you are unsure whether you need to provide additional information not requested by NowCompare.com.hk or you feel that there is an error in the policy information displayed on the insurers website, you should contact the insurer directly before accepting the quote.

Complaints

NowCompare.com.hk operations are completely transparent and we aim to provide the highest standards of service. However, on the rare occasion that we could improve our service, we would like to hear from you. Please send your comments or complaints to: [email protected] and we will get back to you as soon as possible. If you have a complaint about a specific insurance provider, we will forward your complaint and pass on your contact details to the insurer so that they can contact you directly.  Your Licenced Technical Representative (Broker) will be able to assist you in identifying the correct contact point at the insurer, but shall not be responsible for and bear no liability for any issues that arise with a specific insurer.

We are not responsible for:

1. Any losses suffered as a result of the information you provided to NowCompare.com.hk being incorrect or incomplete;
2. Any losses suffered due to information provided correctly to NowCompare.com.hk which does not appear on the insurers system due to system error; 
3. Any losses due to NowCompare.com.hk being inaccessible at any time; 
4. Any losses suffered via third party websites, as NowCompare.com.hk cannot guarantee that third party websites are virus free or secure;
5. Any losses suffered due to a virus or attack or other harmful online activity that may damage your computer or data, caused by NowCompare.com.hk downloading malicious material posted on the website or if you click links to external suppliers on our website;
6. Unauthorised access to your personal information from our website resulting in loss or damage.

NowCompare.com.hk reserves the right to remove or amend any product or service listed on our website without prior notice. We will not be responsible for any losses or inconvenience should a product be unavailable via our website. You must treat all passwords, quotation or policy references or any other identifying information as confidential and not share them with any third party. Should you fail to comply with our terms of use, NowCompare.com.hk reserves the right to deny access to website by disabling any passwords or user identification codes. Reliance on any information provided by NowCompare Ltd is not intended to be taken as advice. It is your responsibility to ensure all users accessing NowCompare.com.hk via your internet connection are aware of and comply with our terms of use.

We are not responsible for any information, statements, products or services available via third party links provided by NowCompare.com.hk’s website as part of our service. NowCompare.com.hk reserves the right to take legal action against any individual or company for unauthorised use of our website. Legal action will be taken for the following (but is not limited to) copyright breaches, other companies checking prices or any attempt to fraudulently benefit or by not acting in good faith when using NowCompare.com.hk´s service.

Intellectual property

NowCompare.com.hk are duly licenced to use all intellectual property rights provided to them by NowCompare Ltd, and are the owners or licencees of all content published on our website. This includes, but is not limited to, logos, trademarks, company names, trading names, branding, graphic design elements and copyright.

NowCompare.com.hk allows you to print off a single copy, extracts of pages and information can be downloaded and you may reference certain elements of our website as long as the following conditions are met:

1. The content may not be used for commercial use without first obtaining permission or a licence; 
2. All copies retain copyrights and must be contained in the reproduction of any material; 
3. All images or graphic are copyrighted and permission must be granted use any images featured on our website;
4. Any material printed off our downloaded must not be altered. Illustrations, photographs, video, logos, or graphic designs must not be separate from the content. Printing, copying or downloading any content or images from our website is in breach of our terms of use.

Interpretation

These terms and conditions are prepared exclusively in the English language.  In the event these terms and conditions are translated into any other language, the English version of these terms shall prevail in all circumstances.  

Calls may be recorded

Please be advised that calls to and from NowCompare may be recorded for quality assurance, training, and compliance purposes.